The company was showcased as an early adopter of the virtual assistant technology when Alexa for Business launched in 2017. CNBC says the WeWork trial was halted after two months. Credit: Amazon One of Amazon’s flagship Alexa for Business customers – office rental company WeWork – has reportedly called time on its trial of the virtual assistant technology. WeWork was highlighted as an early adopter of the technology when Alexa for Business was launched at Amazon’s Re:Invent conference last year. Alexa for Business is a set of tools that allows central IT deployment and management of large numbers of Amazon’s Alexa-enabled Echo devices. According to a CNBC report on Tuesday, WeWork’s pilot project lasted only two months before the project was halted. The New York-based company, which provides co-working spaces, planned to install Echo devices in its rooms and develop Alexa ‘skills’ – standalone applications and integrations with backend systems – to allow members to control meeting room facilities, check whether a room is free and even request analytics to be read out. WeWork declined to comment, but is no longer listed as a customer on Amazon’s Alexa for Business web page. Amazon officials could not immediately be reached for comment. Speaking to Computerworld UK last year, Josh Emig, head of product research at WeWork, said that Alexa for Business was chosen over rival products from Google and Apple due to its “enterprise-readiness.” However, he cautioned that WeWork, which has 200 office locations and 175,000 members, would take “a fairly cautious approach” to the rollout. Emig said it is “not just a matter of taking the tech and building a couple of skills and rolling it across the world…. We are aggressive and ambitious about getting the tech out there, but there are a lot of people that is affecting.” A source cited by CNBC said it is unclear why WeWork ended its pilot and whether it would restart the project at a later date. Among the companies cited by Amazon who use Alexa for Business are Condé Nast, General Electric and St. Louis University. The school recently rolled out 2,300 Echo Dots to student dorms and is investigating the use of Alexa in faculty rooms and classrooms, according to CIO David Hakanson. Raúl Castañón-Martínez, senior analyst at 451 Research, called Amazon an “early pioneer” with speech recognition in the workplace and “a few bumps in the road” should be expected. As a result, WeWork’s apparent decision to stop its trial deployment should not be seen as a setback. “In the case of WeWork I don’t think it’s a matter of deploying at scale,” he said. “I’m more inclined to think that, because it’s still early days for these applications in the workplace, it might be related to understanding the use cases and benefits of incorporating a speech user interface for everyday tasks, and users becoming familiar with these. “I expect the number of speech-enabled applications and devices in the workplace will continue to grow and become as ubiquitous as it has for the consumer segment,” Castañón-Martínez said. Just last month, Amazon opened Alexa for Business to third-party developers, which means that Alexa can now be incorporated into a wider range office equipment. Among the vendors Amazon is currently working with are Plantronics, iHome, BlackBerry, Linkplay and Extron. Related content news analysis Apple confirms it will open up the iPad in Europe this fall The latest efforts to comply with Europe’s Digital Markets Act mean developers can offer to side load apps to both iPhones and iPads in the EU. Apple has also taken steps to improve what it offers to smaller and non-commercial developers in the By Jonny Evans May 02, 2024 6 mins iPad Apple Mobile Apps news Udacity offers laid-off US workers free access to its courses for 30 days Sign-ups will be available over the next 30 days By Lucas Mearian May 02, 2024 4 mins Technology Industry IT Jobs IT Skills opinion Why you’ll soon have a digital clone of your own AI isn’t going to replace you at work. You will. By Mike Elgan May 02, 2024 7 mins Augmented Reality Generative AI Virtual Reality news analysis Workers with these AI skills are getting cash premiums As AI deployments become more critical to digital transformation projects, organizations are struggling to find skilled workers to support the new technology, so they're paying premiums for prospective hires or current employees who obtain the n By Lucas Mearian May 01, 2024 7 mins Generative AI IT Jobs IT Skills Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe