Outlook on the web, Exchange Online, SharePoint Online, Microsoft Teams, and Outlook desktop clients were among the affected services as Microsoft said it was looking for short-term and long-term solutions. Credit: IB Photography / Shutterstock Microsoft is trying to come up with short- and long-term fixes after users were unable to use the search functionality in multiple Microsoft 365 services, the company said in a Tweet on Monday. “We’re investigating an issue where users may be unable to use the search functionality in multiple Microsoft 365 services,” Microsoft said in a tweet. The service was yet to be fully restored on Tuesday. Outlook on the web, Exchange Online, SharePoint Online, Microsoft Teams, and Outlook desktop clients were among the affected services. In a subsequent tweet, Microsoft said it has developed a fix to address the issue and was validating it internally before deploying. “We’re exploring if an ECS configuration change may provide quicker relief,” the company said. Microsoft was posting regular updates about the issue on its Microsoft 365 Status handle on Twitter. On Tuesday morning, Microsoft confirmed that the search functionality had been restored for certain users. “We’ve confirmed that search availability has been returned back to the service for some tenants. We are continuing to implement our changes to fully restore availability, “ Microsoft said in a Tweet. The company is yet to clarify the cause of the issue and the specific regions affected by the incident. Series of outages for Microsoft The latest outage is the fourth such service disruption faced by Microsoft this year. Each of the outages so far has involved at least some of the Microsoft 365 services. Last week, users were unable to access Microsoft 365 web applications and Teams. Microsoft said it investigated the errors within the caching infrastructure and high CPU utilization on components that process backend navigation feature APIs. The services were subsequently restored. In February, Microsoft suffered a global outage due to which users were unable to access emails on Outlook or use the collaboration suite Teams. In January, Microsoft had to investigate a global outage affecting products and services including Microsoft Exchange Online, SharePoint Online, and OneDrive for Business along with Teams and Outlook. Two hours into the outage, Microsoft said it was rolling back a network change that they believed was causing the outage. Related content news analysis Apple earnings: About that iPhone 'slump' in China Based on information from Thursday's earnings report, it seems that data pointing to an iPhone slump in China were over-baked. By Jonny Evans May 03, 2024 9 mins iMac iPhone Apple news Microsoft begins to phase out ‘classic’ Teams Microsoft is encouraging Teams customers to move to the new, faster version of the collaboration app; the older version will be switched off next year. By Matthew Finnegan May 03, 2024 3 mins Microsoft Teams Collaboration Software Productivity Software news analysis Apple confirms it will open up the iPad in Europe this fall The latest efforts to comply with Europe’s Digital Markets Act mean developers can offer to side load apps to both iPhones and iPads in the EU. Apple has also taken steps to improve what it offers to smaller and non-commercial developers in the By Jonny Evans May 02, 2024 6 mins iPad Apple Mobile Apps news Udacity offers laid-off US workers free access to its courses for 30 days Sign-ups will be available over the next 30 days By Lucas Mearian May 02, 2024 4 mins Technology Industry IT Jobs IT Skills Podcasts Videos Resources Events SUBSCRIBE TO OUR NEWSLETTER From our editors straight to your inbox Get started by entering your email address below. Please enter a valid email address Subscribe