INSIGHT: Exposing the myth of self-service
Ever more self-service experiences are being offered in our physical and digital lives, but it takes surprising skill to get them right.
Stories by Edited by James Henderson
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INSIGHT: Oracle readies partner network for the Cloud
"The company needs to attract more ISVs and develop the capabilities of its marketplace."
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INSIGHT: Top 5 ways to tackle Cloud security concerns
One of the top fears for businesses thinking of adopting public cloud infrastructure is the notion that it is public, and therefore unsecure.
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INSIGHT: Oracle’s Ellison heralds a generational shift in computing
“Oracle has gone all in for the cloud over the last 12 months, and its portfolio is impressive."
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INSIGHT: The mediocrity of a 360 degree view
“A good test of your level of customer service is what happens when something goes wrong.”
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INSIGHT: Why telcos need a holistic approach to data analytics
Telecoms operators have been hyping big data for at least five years, but it’s taking them a long time to realise the benefits of data analytics.
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INSIGHT: Is IT empowering or risky business?
"Business is all about taking calculated risks gambling, if you will, with the assets of the organisation to create an increase in overall wealth."
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INSIGHT: Top 5 steps to providing BYOD choice
“Despite all of the obvious benefits, BYOD comes with new data protection and security concerns for IT departments."
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INSIGHT: Top 4 ways to combat drive-by downloads
Drive-by downloads, where users unintentionally download viruses or malware, are becoming hackers’ preferred way of accessing personal data.
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INSIGHT: Can privacy be a competitive differentiator?
How do we make the privacy team and privacy as a competitive differentiator a reality?
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INSIGHT: IT flexibility tops the enterprise agenda
There's a backdrop of digital transformation in the industry as organisations adapt to new ways of working.
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INSIGHT: 3D Printing - from niche to mass-market appeal
The 3D printer market continues its transformation from a niche market to a global market of enterprises and consumers.
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INSIGHT: Tune into the Cloud - Ghost Town
Enterprises see something else slowly but surely turning into a ghost town. Namely their data centres.
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INSIGHT: CRM is fragmenting, but it’s a controversial topic
CRM purchasing is undergoing a sea change.
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INSIGHT: Managing the complexity of Hybrid Cloud
Cloud is becoming the new norm for enterprises. But...
