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Stories by Mario Apicella

  • Picking a featherweight champ

    Pervasive computing thrives on wireless communications and PDAs. Unfortunately, PDAs still have their limitations: trying to squeeze the complexity of a desktop GUI on a few square inches of display is a true challenge. Moreover, desktop applications’ logic often requires a persistent link between server and client which doesn’t work well on unreliable wireless connections.

  • Grow with the flow

    Fibre channel switches are the supporting structure of a SAN. Each switch carries its share of the data traffic and works together with other switches to maintain a stable and responsive environment. Removing one of the switches, even for a short time, in a reticular system such as a fabric can initiate a domino effect that causes your SAN to stutter and eventually fail to serve data to business applications.

  • TECHNOLOGY: Web-services and EAI: Side-by-side in perfect harmony?

    The e-business revolution prompted companies to abandon their company-centric focus and broaden their definition of interactions with customers and business partners. As a result, many companies have developed interconnecting business processes - and applications - over the Web. The latest technology, Web services, defines a common set of standards that facilitates bridging incompatible systems and databases, thereby invading the traditional domain of EAI (enterprise application integration).

  • Driving performance

    Providing excellent service and support is probably the most challenging objective for a company. It requires offering constant attention and responsiveness to customer requests, which are delivered using the most fragile, expensive and unpredictable tool of all: your service reps.

  • Project comes to the web

    Project management software is invaluable because it can transform a confusing mass of activities, deadlines, and objectives into neat diagrams, which helps managers use company resources more effectively and deliver results within budget and time constraints.

  • Ease your growing pains

    Many companies find themselves in the difficult position of knowing they will eventually need greater backup capacity but not being able to quantify how much.

  • Share and share alike

    Accessing network shares on a Windows server is a common practice with undeniable benefits, but with a significant shortcoming: it requires the client to be aware of the server name.

  • OSBS eases grunt work

    Despite their prevalence, many small and medium companies struggle to find applications that support their business. Most have minimal internal IT staff, and for many of them, the suggestion of selecting and deploying a mix of business applications has the same appeal as building an aircraft from spare parts: an expensive exercise that has little to do with their business goals.

  • A tasty CRM appetiser

    Many industry analysts foresee a promising future for service-based CRM (customer relationship management). International Data Corp estimates from May 2001, worldwide revenue from CRM outsourcing will jump from $US32 billion in 2000 to more than $66 billion in 2004.

  • StreamIT makes database backup a snap

    Performance and reliability have always been key weaknesses of tape backup devices, and companies are often forced to sacrifice one virtue for the other. Producing more reliable double-copy backups, for example, could mean accepting slower and longer backup sessions.

  • Net-based procurement ups profits

    Streamlining a company's purchasing activities is not a new frontier, but thanks to the Internet it is proving to be a lot more feasible to get your business partners to agree to go online with you than it was with electronic data interchange (EDI).

  • Save time and money with ESP

    In addition to offering a good product, the other important thing any company can do to increase revenue is to make sure it is reaching potential customers. A CRM (customer relationship management) application is of paramount importance in helping your sales force surf an ocean of contacts and sales leads and ultimately boost your revenue.

  • DB2 allows flexibility

    Although DB2 companies are traditional IBM customers centred on Big Iron, IBM's recent port of its enterprise database to Linux means that more cost-effective hardware options are now available.

  • PolyAnalyst 4.1 digs for gold

    Right now, you are sitting on a virtual goldmine of transactional data that could transform your company into a leaner, quicker, and more profitable organisation. Extracting useful information from this data could help you adjust your marketing strategies or streamline your operations, making your company exponentially more competitive.