SaaS vendors need to get a clue about APIs
One big obstacle to SaaS vendors getting their applications adopted more widely is that so many of them don't offer open APIs. Offering APIs is crucial for vendors to get their applications supported by channel partners and for customers looking to integrate SaaS offerings with legacy applications, said participants on the panel for a lively but lightly attended session Tuesday at Interop in Las Vegas dubbed "Herding cats: Managing SaaS sprawl."