Whirlpool CIO Mike Heim is taking IT, and all the other business units, in a new direction. Heim is moving the company, with its 69,000 global employees, to http://www.computerworld.com/s/article/9247616/4_things_to_do_now_to_get_ready_for_the_Internet_of_Things?. He says the move could transform how Whirlpool employees get work done by increasing real-time collaboration. Indeed, he sees the potential for IT-driven transformation in other areas, too. Here Heim, who joined Whirlpool in May 2012 after 33 years at pharmaceutical giant Eli Lilly, shares his ideas on leading IT through change.