Generation-e takes Penrith City Council’s contact centre telephony to the cloud
Generation-e has replaced Penrith City Council’s outdated telephony system with a new cloud-based solution from software vendor NICE.
Generation-e has replaced Penrith City Council’s outdated telephony system with a new cloud-based solution from software vendor NICE.
Accounting firm Grant Thornton Australia has called on Generation-e to upgrade its ageing video conference set up, moving from Skype for Business to Microsoft Teams.
Unified communications and cloud services provider Generation-e has overhauled contact operations for Regional Australia Bank using a solution from software vendor Nice.
Microsoft Gold partner Generation-e has hired Phil Clapham to lead its growing hybrid workplace practice in A/NZ.
Contact centre software vendor, Nice has revealed the winners of its 2021 Australia and New Zealand partnership awards with Optus Enterprise scoring A/NZ partner of the year.
Generation-e has transitioned Wodonga TAFE’s contact centre to an upgraded platform that combines multiple contact channels and provides enhanced analytic capabilities.
Australian Microsoft specialist Generation-e is setting up shop in New Zealand with plans to hire staff in short order to pursue rapid growth.
Unified communications and Cloud services provider, Generation-e, has partnered up with contact centre solutions provider, Genesys.
Cloud and unified communications provider, Generation-e, has undergone a business restructure, dividing it into ‘Generation-e Productivity Solutions’ and ‘Generation-e Network Infrastructure.’
Distribution Central has made another appearance on the BRW Fast 100 list, coming in at 67.
EDGE is the leading technology conference for business leaders in Australia and New Zealand, built on the foundations of collaboration, education and advancement.
ARN has celebrated gender diversity and recognised female excellence across the Australian tech channel since first launching WIICTA in 2012, acknowledging the achievements of a talented group of female front runners who have become influential figures across the local industry.
Innovation Awards is the market-leading awards program for celebrating ecosystem innovation and excellence across the technology sector in Australia.