Generation-e takes Penrith City Council’s contact centre telephony to the cloud
Generation-e has replaced Penrith City Council’s outdated telephony system with a new cloud-based solution from software vendor NICE.
"Generation-e" news, interviews, and features
News about Generation-e
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Grant Thornton counts on Generation-e for video conferencing upgrade
Accounting firm Grant Thornton Australia has called on Generation-e to upgrade its ageing video conference set up, moving from Skype for Business to Microsoft Teams.
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Generation-e revamps Regional Australia Bank’s contact centre with Nice
Unified communications and cloud services provider Generation-e has overhauled contact operations for Regional Australia Bank using a solution from software vendor Nice.
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Generation-e boosts hybrid workplace practice with Phil Clapham hire
Microsoft Gold partner Generation-e has hired Phil Clapham to lead its growing hybrid workplace practice in A/NZ.
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Nice awards top A/NZ partners in 2021
Contact centre software vendor, Nice has revealed the winners of its 2021 Australia and New Zealand partnership awards with Optus Enterprise scoring A/NZ partner of the year.
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Generation-e overhauls Wodonga TAFE contact centre to omnichannel solution
Generation-e has transitioned Wodonga TAFE’s contact centre to an upgraded platform that combines multiple contact channels and provides enhanced analytic capabilities.
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Generation-e targets New Zealand's Microsoft services market
Australian Microsoft specialist Generation-e is setting up shop in New Zealand with plans to hire staff in short order to pursue rapid growth.
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Generation-e partners up with Genesys
Unified communications and Cloud services provider, Generation-e, has partnered up with contact centre solutions provider, Genesys.
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Generation-e restructures business
Cloud and unified communications provider, Generation-e, has undergone a business restructure, dividing it into ‘Generation-e Productivity Solutions’ and ‘Generation-e Network Infrastructure.’
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Distribution Central graces BRW Fast 100 for the seventh time
Distribution Central has made another appearance on the BRW Fast 100 list, coming in at 67.
