Genesys honours top APAC partners for 2023
Genesys has awarded its top-performing Asia Pacific partners for the fiscal year 2023.
Genesys has awarded its top-performing Asia Pacific partners for the fiscal year 2023.
Melbourne-based managed service provider QPC has played an instrumental role in helping Anglicare’s shift towards implementing the Genesys Contact Centre solution.
Genesys has recognised its top performing partners in the Asia Pacific region for its 2022 fiscal year.
Melbourne-based managed services provider QPC has teamed up with Insentra to offer a full-service integration between Microsoft 365 and Genesys Cloud to customers.
Genesys is looking to drive its cloud business across the Asia Pacific region under the leadership of former LinkedIn executive Assaf Tarnopolsky.
Contact centre software provider Genesys has rewarded its top performing partners across the Asia Pacific region for 2021, praising businesses across Australia, New Zealand and Southeast Asia.
Genesys’ local leadership has changed hands with sales director Mark Buckley stepping into the role as vice president of Australia and New Zealand.
The Department of Home Affairs is looking to consolidate its unified communications (UC) systems into a single platform as part of a “technology transformation” effort.
QPC has been handed a contract to install and manage a cloud-based customer contact service for Australian loans company Nimble.
QPC has won new managed services deals with no fewer than four local big ticket customers, including Pfizer and British American Tobacco.
Huawei, Palo Alto Networks, NTT Communications and Telstra and others lauded at the 2017 Frost and Sullivan ICT Awards.
Melbourne’s Global Speech Networks has struck a deal to deploy Genesys' omnichannel customer experience and data centre solutions to MYOB.
Contact centre solutions provider, Genesys, has outlined key areas it will be focusing on in the next few months after recognising its heavy reliance on the channel.
Unified communications and Cloud services provider, Generation-e, has partnered up with contact centre solutions provider, Genesys.
An upsurge of customer experience investment by Australasian companies over the next three years will accelerate their digital transformation and pave the way for innovation, according to omni-channel customer experience and contact centre solutions company, Genesys.