"tio" news, interviews, and features

News about tio

• Optus telco complaints declining half a year after breach

  However still not down to pre-breach levels.

• TIO proposes to tackle digital platform complaints

  "The agency is ready to expand its remit", according to the ombudsman.

• Phone, internet complaints rise following Optus breach

  Complaints about the unauthorised disclosure of personal information surged during Q2.

• Personal data complaints spike following Optus breach

  The issue received five times more complaints than it did a quarter ago within a week.

• Aussie Broadband, Dodo and ALDImobile phone complaints on the rise

  Complaints about internet services meanwhile were down.

• Red Telecom hit with $450K penalty for alleged failed payments

  Sole director also hit with a $115,125 fine.