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  • Selling to the CIO: How partners can capitalise on the innovation era

    13 April 2022
    As transformation moves beyond executive aspiration to a boardroom necessity, CIOs are charting a new path forward in Asia Pacific with the partner ecosystem in fast pursuit. Motivated by a desire to overhaul technology portfolios and business models in equal measure, CIOs now hold increased responsibility for digital agendas – an agenda redefining outsourcing requirements in the process. According to State of the CIO research in 2022 – commissioned and produced by IDG – 60% of CIOs across the region are prioritising the upgrading of outdated IT infrastructure, supported by increased focus on customer experience (59%) and product innovation (42%). In response, partners must move beyond traditional box selling to embrace new solutions such as artificial intelligence (AI), machine learning (ML) and high performance computing (HPC). Yet challenges remain as the channel skills up to meet the new demands of the CIO.
  • How AI can transform Australia’s strained networks

    12 June 2020
    Australia’s enterprise community is facing its toughest period in decades and local partners and customers are seeing the need for stronger, more resilient wireless networking as their work forces go remote. Moreover, while times of economic turbulence can breed complacency, partners have the opportunity to re-cast their eyes on their current solutions, and prioritise those that will allow them to emerge stronger and more innovative than before. Customer engagement and network connectivity are becoming more and more critical to the success of today’s businesses. With the soaring numbers of mobile and IoT devices, managing a distributed network of stores or offices, and engaging with customers is becoming more challenging. Learn how AI-driven technology can transform IT operations from being stuck in a technology refresh cycle to ultimately driving up profitability and user experience. Join us for this exclusive ARN Virtual Event in association with Juniper Networks and Westcon-Comstor, to explore what the next generation of networking technology means for partners in terms of opportunities – and how we can help drive Australia’s networking evolution. Key areas of discussion: How networking technology can affect organisational efficiencies and effectiveness? Are businesses getting what they want and need out of their networks and networking technology? How AI/ML ties into networking technology and its capabilities? How can partners tap into AI-driven networking to really meet customers’ needs?
  • How MSPs can build a winning sales team in 2020

    1 December 2019
    The skills needed to create and implement unique solutions to meet the needs and solve the problems of end customers are very different to the skills required to sell a product or service to a prospective customer. Yet sales is perhaps the most important part of a partner’s business. If the sales team isn’t doing its job, the rest of the organisation can’t do its job. By recognising and working with the motivations that encourage sales teams to excel and aligning them with the broader business goals of the organisation, managed service providers (MSPs) can better leverage sales talent for more business and greater earnings. This ARN webinar, in association with Datto, will outline the benefits of a successful sales team and how partners can go about building one and leveraging it for growth.
  • Resilient leadership in challenging times

    24 April 2020
    In this special briefing, we are proud to feature Nikesh Arora, Chief Executive Officer and Chairman, Palo Alto Networks, and The Right Honourable Sir John Key Former Prime Minister of New Zealand and Board of Directors, Palo Alto Networks, who provide perspectives on navigating economic uncertainty, remote workforces and how to maintain business continuity. They will look at resilient leadership in challenging times, including how to embrace the opportunities for change.
  • How partners can help customers transform the workforce

    1 August 2019
    New market forces are coming together to transform the workforce, with a diverse employee base placing new demands on businesses. In housing multiple generations - spanning full-time, part-time and freelance workers - customers today are struggling to balance employee productivity and engagement, with innovation and security. Technology now plays a pivotal role in the workplace, creating opportunity for the channel to capitalise. Customers realise workforce transformation is required, but are struggling to initiate change. This IDG webinar, in association with Dell Technologies, will outline how channel partners can help customers transform the workforce, documenting the key areas of focus for profitability in 2019 and beyond. Key areas of discussion: • Assessing the changing workforce in the market • Outlining the key challenges facing CIOs today • Drawing up a blueprint for transformation through technology • Detailing how partners can help customers create a workforce of the future • Documenting the market opportunities ahead for the channel
  • How Partners Can Build a Bridge Between On-Premises and Cloud

    22 November 2018
    As Australia settles on a state of hybrid cloud adoption, customers are seeking new ways to maximise investments. Today, businesses are motivated by higher sales, lower costs and increased profitability, placing new demands on the channel. Yet legacy technologies continue to hamper such progress, as customers struggle to transition away from outdated systems and ageing infrastructure. In response, partners must leverage IT infrastructure capabilities to drive customer innovation, backed up by improved security, control and visibility across applications and data. This ARN Webinar, in association with Microsoft, will outline how partners can build a bridge between on-premises and cloud, leveraging new technologies to meet changing customer demands.
  • Creating ROIs with a Security Strategy

    9 June 2017
    To stand out from the pack or to bring more margin to the table, MSPs, IT service providers, ISPs, SIs and solutions providers alike need to create a strong return on investment road map. And with an evolution in the way partners interact with customers, they also need to change the way they interact with end users to ensure success. To have an added advantage, partners need to have an area of specialisation, which security has been previously identified to be one of them. So how can partners create ROIs within security?
  • MPS momentum - 'Game changing' technology

  • Golden 'Value' Opportunity – Pathway to Profitability

    The Australian laser print market is recording strong growth across the board: single function print (SFP) grew 8.2% in 2013, while multifunction (MFP) grew by 16.2%, according to IDC. With the genuine printer market opportunity opening up, now is the time for resellers to sell the story to SME customers, particularly in the value market, which is seeing record growth – anywhere from 10% to 55%, according to Fuji Xerox. The webinar highlights the golden market opportunities available for resellers in the print market, looking at how partners can position key product in growing market segments (Mono SFP, Colour MFP and Mono MFP), along with the latest technological advancements.
  • IT Service Management in the Cloud - 8 Keys To Success

    Computing trends like BYOD and Cloud are changing the business landscape and the types of IT systems management software nd support that companies require. The answer for many organisations comes in the form of Cloud-based service management, which offers many benefits including cost savings, efficiency, security, availability and the alignment of IT objectives with the overall business strategies.
  • Data centre of the Future: the journey to energy efficiency

    28 November 2012
    Data centres are one of fastest growing IT sectors in Australia. Indeed, there is a thriving market that is presenting myriad opportunities for the channel not only in selling hardware and software, but in offering services particularly around business continuity and disaster recovery.
  • Crunching the SMB market: How to raise your revenue and find affordable solutions

    30 November 2011
    Price competitiveness has allowed enterprise-class technologies to become available to SMB customers. That trend, however, has meant that SMBs have had to catch up with a wider range of available technologies and finding the right solution for their needs can, at times, be a challenge.