SolarWinds MSP Whitepapers

Many traditional antivirus (AV) programs operate on signatures—as malicious software is discovered, a signature describing the file is generated, added to a database, then the database gets pushed out to the customer base.

Signature-based AV solutions can have a hard time keeping up with this volume, often leaving devices vulnerable. Over time, we have seen the rise of new defenses; however, each defense triggers a corresponding change in tactics from the bad guys. These changes include malware designed not just to exploit vulnerabilities, but to outwit an AV’s defenses. Here are 5 types of attacks that slip past traditional antivirus.

Cybercriminals are a diverse lot, yet you can spot some patterns and motives across the group. For victims, be they businesses or individuals, the outcome of an encounter can usually be quantified—some sort of loss has occurred. From here, you can start to understand the cybercriminal’s motives. The degree of loss can suggest the motive and operating capability of the cybercriminal, but the type of attack must also be considered.

For the IT Service Provider: This document provides an overview of Managed Services and a proven strategy for moving away from break-fix hourly service rates to a predictable, profitable managed services business model.

For the Managed Service Provider: This document provides an overview of how SolarWinds MSP has priced and packaged its Remote Monitoring and Management software (RMM) and how our business support, automation tools and free monitoring licenses can help you take your business to the next level.

In this case study, BITS Group explains how it utilises scalable solutions from Solarwinds MSP to protect their customers' data and to resolve critical issues as soon as they arise.

Think of selling disaster recovery like selling insurance. You are trying to get a customer to give you money just in case something goes wrong. It’s just like car insurance, no one says to themselves, “I sure am glad I give hundreds of dollars a month to my insurance company!” That is until they get into an accident. Likewise your customers know it’s possible that data, applications, and systems can corrupt or fail, leaving their business partially or completely inoperative. They realize the need for disaster recovery and that everything must be protected. But how do you put the right price on disaster recovery services so that both of you are happy?