Innovation Awards is the market-leading awards program for celebrating ecosystem innovation and excellence across the technology sector in Australia.
In recent years, enterprises have increasingly adopted digital strategies that use the customer above all as the focal point. What technologists knew as systems of record and systems of engagement have become systems to win, serve, and retain the customer. Each component plays a much larger, integrated role in providing an outstanding customer experience.
Salesforce Delivers Value Faster with a Modern System of Agreement With a record of continuous high growth, here’s a closer look at how the CRM company drives speed and efficiency using a modern system of agreement.
With well over $10 billion in revenue, serving more than 150,000 customers, and plans to grow 100% in the next few years alone, Salesforce needs no introduction.
Since they began the cloud software movement in 1999, Salesforce has revolutionised CRM software with cloud technology. Today, Salesforce helps its customers use the cloud to improve the way they interact with their customers across sales, service, marketing, and more.
Key to the company’s continued success is its “trailblazer” ethos: Just as its co-founder/CEO Marc Benioff sparked a cloud revolution by challenging the status-quo, Salesforce encourages employees to innovate, whether they’re a top executive or entry-level employee.
Australia’s first neo-lender, Wisr represents a growing category of fully-digital finance providers, free from the constraints of legacy technology and traditional infrastructure.
DocuSign plays an integral part of the customer journey, digitising once manual and often laborious processes to execute loan contracts. It is now much simpler and easier for customers to interact with their lender and Wisr is scaling fast to offer Australians a fairer, smarter and wiser alternative in consumer finance.
Founded in 2003, LinkedIn connects the world's professionals to make them more productive and successful. With more than 347 million members in over 200 countries and territories across the globe, LinkedIn is the world's largest professional network.
The LinkedIn Corporate Solutions team provides productivity applications to enterprises that leverage LinkedIn's unique social graph platform, including the LinkedIn Talent Advantage, a suite of tools to help companies acquire better talent faster. In order to help its customers acquire the best talent first, LinkedIn deployed DocuSign to streamline contract workflows.
Agreements — whether with customers, partners, or employees — are the basis of business. They come in all forms and are everywhere within an organisation, from sales contracts to purchase orders to employee offer letters. Each agreement has potential to either improve or worsen the relationship with your company. Thus, making agreements easy, efficient, and secure is as essential for relationship building as it is for operational benefits.
Everyone knows the old adage don’t put off until tomorrow, what can be done today. And, while in recent times we’ve seen an air of complacency from businesses waiting for that catastrophic driver to modernise their business processes, this latest research marks a change. In Australia, it seems enterprises to small businesses across industries appreciate the need to digitise to succeed – with 89% ranking it among their top priorities. We’re part of a business age that understands and acknowledges just how acute the demand for digital services has become.
In today’s digitally connected world, the way you sell is just as important as what you sell. Best-in-class sales organisations are using technology to gain an edge by automating processes that otherwise consume reps’ time with paperwork and status tracking. A key area of opportunity is the agreement process: how you prepare, sign, act on, and manage sales contracts, from nondisclosure agreements to quotes to master service agreements to statements of work. When handled manually, they introduce errors, frustrate customers, and suspend selling — multiple times throughout every sales cycle.
There is a better way to do business. Organisations that arm their B2B sales teams with a modern system of agreement can eliminate this agreement friction in their sales cycles, enabling reps to close deals faster while contributing to a superior customer experience.
Industry experts predict that successful businesses will soon become 100% digital for all transactions. Sales organisations that leverage digital technology close more deals faster, improve the customer experience, and gain clear competitive advantages.
Sales professionals are most effective when they’re equipped with the best tools. A mobile-enabled electronic workflow is becoming essential to optimise efficiency and provide teams with true flexibility.
This best practices paper outlines eight important ways that sales teams can make meaningful progress in their digital transformations.
Industry experts predict that successful businesses will soon become 100% digital for all transactions. The key challenge is how to “go digital” in the right ways. For most companies, it will be an incremental journey.
BusinessNewsDaily.com notes that CIOs and business-minded technology leaders are moving beyond being supportive functions and into being an integrated part of overall business strategy and operations. IT is delivering added value, enhanced business performance, and greater security.
This best practices paper outlines eight important ways that IT teams can make meaningful progress in their digital transformations.