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ConnectWise Whitepapers


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Six Steps to Managed Services Success
By ConnectWise | 27/2/2018

Incorporating managed services can help you not only stand out from other resellers, but it can also provide your business with a consistent source of monthly recurring revenue. But before you get started, you will need a systematic plan with well-thought-out steps that include understanding your target market and implementing essential automation. If you’re considering adding managed services to your service offering, these six steps can help

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A VAR's Guide to Efficient Quoting
By ConnectWise | 27/2/2018

This guide explores the pitfalls of quoting with antiquated, internally developed, or custom quoting tools—like spreadsheets—and introduces the benefits of implementing a cloud-based configure-price-quote (CPQ) solution. If you’re ready to speed up your fulfillment process and boost sales rep productivity and effectiveness, read on.

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The Value-Added Resellers Guide to an Effective Pricing Strategy
By ConnectWise | 27/2/2018

Smart pricing based on a sound strategy is fundamental to the success of your business. Can you afford to keep your business running without implementing a pricing strategy? How are you planning to compete?

Even one or two margin points have the potential to substantially impact your bottom line. While you may think you can’t afford to spend time and resources defining and enforcing a pricing strategy, the truth is, you can’t afford not to. ConnectWise Sell is designed with easy-to-use price management tools to help guide you and your sales team to greater profitability with a solid pricing strategy

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A Complete Guide to Pricing IT Services
By ConnectWise | 23/2/2018

If you’re basing your pricing solely on a market-driven strategy, you’re playing a dangerous game. For example, if your costs are $120 per hour but your market only supports $80 per hour, either your costs are too high or you’re in the wrong market.

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6 Steps To Managed Services Success
By ConnectWise | 23/2/2018

As an IT solution provider, you have a bottom line to maintain and staff to support, while providing your clients with the best possible service. As a business, you need to budget and plan for the future. These can all be tough tasks when you’re operating on a break-fix model. Growth is more unpredictable because your revenue is based on reactive services. Business decisions feel uncertain, and that sense of uncertainty can filter down to your employees and clients.

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The Ultimate Guide to As-A-Service
By ConnectWise | 23/2/2018

Adding to your service offering is challenging. We get it. ConnectWise Inc. has helped countless technology solution providers reconfigure their businesses for the future by adding new practice areas and building monthly recurring revenue. The Ultimate Guide to As-A-Service will help you navigate these important business expansions with confidence.

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Your Guide to Business Efficiency & Productivity
By ConnectWise | 20/5/2016

As we all know, time is money. And if your employees aren’t spending their time carefully, you could be losing out on low-hanging profits. In this guide, we’ll share easy ways to identify and correct inefficiencies in your business, so your company can live up to its full profit potential. This guide is designed for you. Jump to the section that most applies to where you’re at in the efficiency-gauging process, or read all the way through from cover to cover. The choice is yours.

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Booked Up, Busy, and Billable: Strategies to Maximise Tech Utilisation
By ConnectWise | 9/1/2015

Stop leaking time and start billing more. In this informative eBook, learn five best practices to help capture each and every billable hour, and find out how to streamline scheduling to help your staff better utilise their day.

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The Data-Driven Approach to Project Management
By ConnectWise | 9/1/2015

In this infographic, we explore different methods of project management and how to use data to make decisions on facts rather than your gut.

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ConnectWise Success Story - How Fred IT became one of Australia’s most Innovative Companies
By ConnectWise | 27/1/2015

When business is booming, we often learn to deal with frustrations rather than spend time establishing new processes. But as Fred IT learned, process is the key to capitalizing on growth. As business quadrupled nearly overnight, they knew they needed to evolve their inefficient systems before it affected their service delivery. Learn how Fred IT used ConnectWise to build efficiencies into their business and land on the list of BRW’s 50 Most Innovative Companies.

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