ConnectWise Whitepapers

As an IT solution provider, you have a bottom line to maintain and staff to support, while providing your clients with the best possible service. As a business, you need to budget and plan for the future. These can all be tough tasks when you’re operating on a break-fix model. Growth is more unpredictable because your revenue is based on reactive services. Business decisions feel uncertain, and that sense of uncertainty can filter down to your employees and clients.

The Only Constant is Change, and When Technology is involved, change occurs at the Speed of Light.

Is it any wonder that businesses look outside for IT help and expertise?

As security threats grow and technology becomes more complex, more companies are outsourcing their IT management and maintenance functions. IT service providers are responding to this growing need by introducing a new business model, managed services, that can take the burden of IT management off their clients’ backs.

Managed service providers (MSPs) typically form an ongoing contractual relationship with a client by remotely monitoring, managing, and updating their clients’ technology infrastructure, systems, and services. This includes email, network and security software, and more complex pieces of technology, such as line of business applications.

The idea of outsourcing IT has become so appealing that worldwide spending for IT outsourcing is increasing.

The managed services market size is expected to grow from $152.45 billion in 2017 to $257.84 billion by 2022, at a Compound Annual Growth Rate (CAGR) of 11.1% during the forecast period.

In this eBook, ConnectWise will explore the pitfalls of quoting with antiquated, internally developed, or custom quoting tools—like spreadsheets—and introduce the benefits of implementing a cloud-based configure-price-quote (CPQ) solution. If you’re ready to speed up your fulfillment process and boost sales rep productivity and effectiveness, read on.

Stop leaking time and start billing more. In this informative eBook, learn five best practices to help capture each and every billable hour, and find out how to streamline scheduling to help your staff better utilise their day.

This case study talks about how moving everything to a unified system gives companies improved visibility and sales functionality.