Stories by Paul Krill

  • Online sales defy downturn

    Online shopping destinations report that, despite the economic gloom, they are still doing brisk holiday business and that, thanks to a variety of new bells and whistles, they are becoming more sophisticated merchants.

  • FrontRange links GoldMine to Microsoft offering

    FrontRange Solutions plans to announce on Monday its GoldMine Business Contact Manager product, a contact management system that features enhanced data integration with the Microsoft Outlook contact manager.

  • Intel introduces supply chain management package

    Intel this week detailed a turnkey package that combines components from several vendors to provide retailers and manufacturers with a single Web interface for managing functions including marketing, customer information, and supply chain management.

  • Kana, IBM link CRM offerings

    Kana Communications and IBM this week announced the integration of IBM's WebSphere Commerce Suite with Kana's Web-based CRM (customer relationship management) products, with the intention of helping businesses increase customer service, interaction, and personalisation.

  • CRM tabbed as top retail initiative for 2001

    Some 52 per cent of retailers surveyed reported CRM (customer relationship management) to be their highest business priority for 2001, but only 34 per cent actually have implemented a CRM initiative, according to a Gartner study.

  • Intel preaches peer-to-peer

    An Intel executive preached the company's peer-to-peer and collaborative computing mantra during a keynote speech at the eBusiness Conference and Expo here on Wednesday.

  • Sun evangelist preaches software as services model

    Open standards, such as Java and XML, are the driving force of an evolution in computing that focuses on software as services, a Sun Microsystems official said Wednesday during a keynote speech at the O'Reilly Conference on Enterprise Java 2001, held here.

  • Broadband issues pondered

    A panel of industry dignitaries focused on issues facing the growth of broadband networks during a session here on Wednesday.

  • Sun eyes dot-com startups

    Looking to entice dot-com startups to its software and hardware, Sun Microsystems last Thursday unveiled the iForce Startup Community and an accompanying portal, intended to provide a community of software vendors, integrators, and application service providers (ASPs) that will help dot-coms get up and running.

  • Microsoft vows commitment on Win 2000

    Microsoft is pledging a firm commitment to security with measures such as equipping its upcoming Windows 2000 operating system with 128-bit encryption and interacting with users and rival vendors to detect software breaches and bugs, a high-ranking company official said in a keynote speech at the RSA Conference 2000 show here last week.