ConnectWise Whitepapers


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A VAR's Guide to Efficient Quoting
By ConnectWise | 27/2/2018

This guide explores the pitfalls of quoting with antiquated, internally developed, or custom quoting tools—like spreadsheets—and introduces the benefits of implementing a cloud-based configure-price-quote (CPQ) solution. If you’re ready to speed up your fulfillment process and boost sales rep productivity and effectiveness, read on.

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The Value-Added Resellers Guide to an Effective Pricing Strategy
By ConnectWise | 27/2/2018

Smart pricing based on a sound strategy is fundamental to the success of your business. Can you afford to keep your business running without implementing a pricing strategy? How are you planning to compete?

Even one or two margin points have the potential to substantially impact your bottom line. While you may think you can’t afford to spend time and resources defining and enforcing a pricing strategy, the truth is, you can’t afford not to. ConnectWise Sell is designed with easy-to-use price management tools to help guide you and your sales team to greater profitability with a solid pricing strategy

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Six Steps to Managed Services Success
By ConnectWise | 27/2/2018

Incorporating managed services can help you not only stand out from other resellers, but it can also provide your business with a consistent source of monthly recurring revenue. But before you get started, you will need a systematic plan with well-thought-out steps that include understanding your target market and implementing essential automation. If you’re considering adding managed services to your service offering, these six steps can help

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A Complete Guide to Pricing IT Services
By ConnectWise | 23/2/2018

If you’re basing your pricing solely on a market-driven strategy, you’re playing a dangerous game. For example, if your costs are $120 per hour but your market only supports $80 per hour, either your costs are too high or you’re in the wrong market.

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6 Steps To Managed Services Success
By ConnectWise | 23/2/2018

As an IT solution provider, you have a bottom line to maintain and staff to support, while providing your clients with the best possible service. As a business, you need to budget and plan for the future. These can all be tough tasks when you’re operating on a break-fix model. Growth is more unpredictable because your revenue is based on reactive services. Business decisions feel uncertain, and that sense of uncertainty can filter down to your employees and clients.

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The Ultimate Guide to As-A-Service
By ConnectWise | 23/2/2018

Adding to your service offering is challenging. We get it. ConnectWise Inc. has helped countless technology solution providers reconfigure their businesses for the future by adding new practice areas and building monthly recurring revenue. The Ultimate Guide to As-A-Service will help you navigate these important business expansions with confidence.

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ConnectWise Success Story - How one Australian Company Built Efficiencies Around their All-Star Team
By ConnectWise | 11/5/2017

In this case study, PowerNET gains a tremendous amount of efficiency across four locations in Australia and New Zealand by impletementing ConnectWise.

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ConnectWise Success Story - How Fred IT became one of Australia’s most Innovative Companies
By ConnectWise | 11/5/2017

This case study talks about how moving everything to a unified system gives companies improved visibility and sales functionality.

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Help Desk Management: 5 Ways to Increase Service Team Efficiency
By ConnectWise | 11/5/2017

Take charge of your service management workflow and define your ticket process from the start. By evaluating your company’s current methods and strategies, you can make the necessary changes to increase the effectiveness of your service team – and ultimately your company’s profitability. This ebook offers 5 Tips to Increase the Efficiency of Your Service Team.

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The Ultimate Guide to As-A-Service
By ConnectWise | 11/5/2017

Adding to your service offering is challenging. We get it. ConnectWise Inc. has helped countless technology solution providers reconfigure their businesses for the future by adding new practice areas and building monthly recurring revenue. The Ultimate Guide to As-A-Service will help you navigate these important business expansions with confidence.

Download this now